why banned

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zaika
Posts: 27

Re: why banned

Post#1 » 11 Jun 2016, 19:34

I get ban when was at pvp event 3x3 11 june. Someone ally use mass fear and i fell or arena then get banned. Tell me please why you do it and can i get unbanned. Thank for yr time.

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Akeno
Posts: 832
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Re: why banned

Post#2 » 11 Jun 2016, 19:59

I just got banned as well while flying from one side to other. I got disconnected first. When I logged back I was dead so I went to retrieve my body. I couldn't ress from outside the arena so I went inside to see if my body was still in the air. I got disconnected and banned.

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Akeno
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Re: why banned

Post#3 » 11 Jun 2016, 20:01

I don't mean to sound rude, but that was pretty amateur considering I didn't break your rules or anything as there were and still are other people flying above and spectating the fights.

70
zaika
Posts: 27

Re: why banned

Post#4 » 11 Jun 2016, 20:04

well it's lel ...

Judger
Posts: 55

Re: why banned

Post#5 » 11 Jun 2016, 20:18

Yo mexicans you just got auto-banned, most likely due to false-positive recognition by the anti-cheat system. Your bans will be lifted up pretty soon after a short investigation, chill out.

Oldsalt wrote:
If you want to appeal for an unban of your account, you must email either Xios ([email protected]) or Grael ([email protected]).

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Game Master
Grael
Posts: 127

Re: why banned

Post#6 » 11 Jun 2016, 20:21

@Akeno
I've just unbanned your account because you weren't fighting to disturb the event.
@Zaika
Sorry but I can't help you. I need to know your in-game nickname.
Game Master - In-Game Support / Gameplay Development

E-mail: [email protected]
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70
zaika
Posts: 27

Re: why banned

Post#7 » 11 Jun 2016, 20:21

zaika my nickname

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Akeno
Posts: 832
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Re: why banned

Post#8 » 11 Jun 2016, 20:45

@Grael - Much appreciated. I still don't understand why I was banned though. I didn't fight at all or tried to disturb anyone who was participating.

I went to see all of the participating players and suddenly I got disconnected. I logged back and my character was a ghost. I was thinking whether to use the Spirit Healer or run back to my corpse. I decided to run because I wasn't sure if there's any ressurection sickness or not and I didn't want to miss out on anything. So i ran back to the arena. I tried to revive from outside the arena and I couldn't. I was a ghost and I couldn't see if a game had started or not. So i passed through one of the main gates and I just wanted to ressurect and get out of there. The moment I got inside as a ghost - second time disconnected and then banned.

And I do understand I got banned from stepping on the ground, but I was never walking on the ground in the first place. I was flying (quite high above anyone), going back to the spectator's place - disconnected and killed.

That's why I got a little mad. Anyway thanks for the unbanning my account and cool event.

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Grael
Posts: 127

Re: why banned

Post#9 » 11 Jun 2016, 20:53

Both problems solved. Locking.
Game Master - In-Game Support / Gameplay Development

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